Consumer Law
Advisory services and effective legal representation for brands in consumer law and compliance processes
Çetinkaya+Yücesan views consumer law not just as a field of dispute resolution but as a means of maintaining trust between brands and consumers. C+Y provides legal advice to manufacturers, retailers, and service providers on compliance, advertising and promotion controls, labelling, pricing, and after-sales practices.
Our firm represents clients in disputes arising from defective goods or services, consumer complaints, and sales contracts. C+Y acts before Consumer Arbitration Committees, the Advertisement Board, and Consumer Courts, while also managing mediation and settlement processes with practical solutions that protect commercial reputation.
Our experienced team prioritizes resolving conflicts before litigation, reducing costs, and avoiding unnecessary procedures. Through a clear, timely, and transparent working style, C+Y ensures that clients remain informed and in control at every stage.
C+Y considers consumer law not merely as regulation, but as an essential element of sustainable brand trust.
